F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

We ship through reputed and tracking enabled logistic services. For domestic we prefer DTDC, TrackOn, BlueDart etc.

For International we prefer DHL, Fedex and UPS apart from India Post.

How Long Will It Take To Get My Package?

In stock orders take between 7-8 working days for Domestic clients and around 10-15 working days for International clients

Do You Ship Internationally?

We ship to almost all countries that have UPS, Fedex or DHL. While, we take care of shipping formalities at Indian ports, it the the responsibility of the client to take care and make due payment of any duties/customs etc.  levied onto the package.

For any other queries, please contact us through the contact form available on the website. We shall be glad to be of assistance.

Payment Information

What Payment Methods Are Accepted?

For domestic orders we accept payment through PayuMoney Secured Payment Gateway.

For International orders, we accept payment through Paypal.

Contact us on- sales@gulabojaipur.com if you have any issues with payment.

Is Buying On-Line Safe?

We use secured Payment Gateway for your payment processing and do not store any payment information such as Credit Card or Debit Card details on our servers.

Orders and Returns

How do I place an Order?

Order online on our website. For any query please get in touch with us on- sales@gulabojaipur.com

Do I need an account to place an order?

You may create an account or you can order as a guest.

Who should I to contact if I have any queries?

Please use contact on-sales@gulabojaipur.com 

How Can I Cancel Or Change My Order?

Order once placed cannot be cancelled or changed. For any clarifications please contact us.

How Do I Track My Order?

Order can be tracked. We provide tracking details on SMS and Email.

How Can I Return a Product?

Product return is not allowed. In case of any damage or wrong product being shipped, please contact us.